CHALLENGE
ME/CFS research is complex, widely misunderstood, and deeply personal. The network needed to communicate research clearly while rebuilding trust and serving patients, researchers, and the public.
MY APPROACH
I designed for clarity, trust, and reduced cognitive load, creating clear entry points and flexible ways to engage with information. Authentic photography, custom illustration, and capacity-informed design make the experience more human, scannable, and accessible.
RESULTS
The new experience established a scalable visual and digital system for the network and its future initiatives. Following launch, the registry grew to more than 4,000 participants.¹